AudienceProject appoints Alicia Phuah as Head of Customer Success

Alicia Phuah will lead AudienceProject’s Customer Success team out of the company’s London office to improve customer success processes and accelerate commercial development.

Alicia Phuah brings over 15 years of experience and a proven track record of driving value and delivering results from previous customer success leadership roles at LinkedIn, Contently and, most recently, Yext, where she was the Director of Client Success in EMEA.

“I’m thrilled to be joining AudienceProject,” said Alicia Phuah. AudienceProject has a unique measurement solution that provides advertisers with valuable insights to optimise their media investments, and I’m really looking forward to helping our customers get the maximum value from our platform.”

With the appointment of Alicia Phuah, AudienceProject is gearing up to advance the customer-centricity of its business by driving value for customers through data and understanding customers’ business at hand.

“I’m very excited to welcome Alicia to the team and have full confidence in her expertise and leadership,” said Thomas Gregers Honoré, CEO at AudienceProject. “This appointment marks the next chapter in our growth journey, and with her passion for driving value through data and understanding customers’ business problems, I’m sure she will be a great asset to AudienceProject.”