In our continuous journey to enhance your experience when learning about and using our platform, we are now introducing an in-platform help center and news feed, giving you faster answers to your questions and better insight into new releases in our platform.
Recently, we introduced a website and product messenger to provide you with speedy support on both our website and within our platform. Today, we are introducing the second of our new support enhancements: an in-platform help center and news feed.
The in-platform help center and news feed are an expansion of our product messenger, allowing you to get help where you need it and stay up to date with the latest news on our platform.
In-platform help center: Get help where you need it
Whether you need help implementing pixels, setting up integrations, or managing your account, you can now access our help center directly on our platform via the product messenger.
This means you no longer need to leave the platform to read our help center articles, giving you faster answers to your questions.
The in-platform help center is grouped by topic, making it easy to browse, and after reading our articles, you can now provide feedback on how helpful they were, informing us on where we can improve.
In-platform news feed: Keep track of the latest news
In addition to the help center, you can now also access our news feed with release announcements via the product messenger.
In the news feed, you will find an overview of all releases relevant to you as soon as they become available, helping you keep track of the latest news and improvements on our platform.
Through the news feed, you can find more information about the releases and learn how these can help you get the maximum value from your audience measurement.
More support enhancements to come
The launch of the in-platform help center and news feed is another step in our continuous journey to enhance your experience when learning about and using our platform.
Stay tuned for more news on our support enhancements, and please reach out to us at hello@audienceproject.com if you have any questions.
This article is 2 of 3 in our series: AudienceProject Support Enhancements
About this article series
AudienceProject is launching a series of new support enhancements to give you a better experience when learning about and using our platform. In these articles, you can learn more about the different support enhancements.
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