Introducing website and product messenger: Get speedy support where you need it
Article 1 of 3 in series: AudienceProject Support Enhancements
AudienceProject is launching a series of new support enhancements to give you a better experience when learning about and using our platform. Initially, we are introducing a website and product messenger, providing you with speedy support where you need it.
At AudienceProject, we are committed to your success and are constantly looking for ways to innovate and improve. That’s why we are now introducing the first of a series of new support enhancements: a website and product messenger.
With our website and product messenger, you will get speedy support where you need it – be it on our website or directly within our platform.
Website messenger: Get what you need – fast
Whether you are looking for information about our products or services, want to talk to one of our team members, or have another inquiry, our website messenger will now welcome you and guide you in the right direction.
This means that you can learn about our platform and the technology behind it, read our customers’ success stories and get in contact with a relevant person from our Sales or Support team much faster when visiting our website.
Product messenger: Get a smoother support experience
With our product messenger, you can now contact our Support team directly on our platform. This allows you to make a support request without exiting your current tasks, giving you a smoother support experience that doesn’t disrupt your workflow.
Through the product messenger, you can choose which type of support request you have and elaborate on the request, ensuring that our Support team can handle it as fast and efficiently as possible.
Initially, the product messenger will be launched for all AudienceReport customers.
More support enhancements to come
The launch of our website and product messenger is just the beginning of our journey to enhance your experience when learning about and using our platform.
Stay tuned for more news on our support enhancements, and please reach out to us at hello@audienceproject.com if you have any questions.
This article is 1 of 3 in our series: AudienceProject Support Enhancements
About this article series
AudienceProject is launching a series of new support enhancements to give you a better experience when learning about and using our platform. In these articles, you can learn more about the different support enhancements.
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